Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for takeaway shops. Fewer phone calls.
Spend less time taking orders over the phone. With Ywait, customers order and pay online for takeaway before they arrive.
Give the sides and drinks a place in their order.
Customers have time to browse your full menu without a queue behind them or a rushed phone call. A burger can become lunch with chips and a drink, or an order for the whole office.
Let them make it their own
Customers can choose sizes and extra fillings before reviewing their order and paying.
Make ordering for a group easier
They can check everyone’s choices and add another meal without keeping your team on the phone.
From their phone to your pickup counter.
Customers order and pay ahead. Your team prepares the food and sends a ready message, then they collect.
They order and pay ahead
They order for ASAP pickup or choose a later time.
You prepare their order
The paid order arrives with their choices. Tap order-ready to send an SMS and app notification.
They collect their food
They can wait at work or nearby, then collect when notified.
Loyalty rewards bring them back.
Reward regulars with stamps on eligible items. You choose what they can earn, like a free coffee or chips.
Choose what earns stamps
Eligible paid online items earn stamps automatically. Staff can also award counter stamps to customers using the Ywait app.
Make the reward yours
Choose the items, stamp target and reward. The coffee example shows how stamps build towards a later reward. See how loyalty works
In this example, two paid coffees earn two stamps. The muffin earns no stamps. Three more coffees fill the card and earn a reward. On the next order, the reward pays for the $4.50 coffee. The extra shot still costs 80 cents. A new stamp card is ready.
Make your takeaway menu easy to order from.
Share your ordering link and QR code wherever customers find you.
Turn a search into an order.
Add your ordering link to your Google Business Profile. Nearby workers can order before their lunch break instead of spending it in a queue.
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No new POS or hardware needed.
Use your phone or tablet
Use Ywait Admin on an iPhone, iPad or Android device. See each paid order, including sizes, extras and customer notes.
Keep up with your kitchen
Mark items sold out or pause online ordering when you’re too busy.
Print dockets for the kitchen
Connect a compatible printer to print orders automatically, or work from your screen.
Already using Square?
Sync your menu in one click. Ywait orders go to your Square POS and printer. Find out more
Pricing
Start with your storefront on Ywait, or choose your own site and app. No contract, cancel any time.
Custom Site & App
Website from
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile App
Australian made, Australian supported.
Our Gold Coast team helps with setup, ordering links and designs for posters, A-frames and flyers. Practical help to get customers ordering, with ongoing support.
Frequently asked questions.
Send us a message and one of our team members will get back to you ASAP.
Can customers order takeaway for a chosen pickup time?
Yes. Offer ASAP orders or allow preorders up to a week in advance if that suits your business.
Do customers have to download an app?
No. Customers can order and pay in their browser without downloading an app. They can also use the Ywait app for quicker reordering.
Can customers choose extras and leave notes?
Yes. Add sizes and extras to your menu, and let customers leave a note with their order.
Can we keep taking phone and walk-in takeaway orders?
Yes. Keep your existing ordering options alongside Ywait. Your team manages incoming online orders while serving customers at the counter.
What if we’re too busy or an item sells out?
Pause online orders or mark an item sold out in the Ywait Admin app. You control what’s available to order.
Do I need a new till or printer?
No. Manage orders on a phone or tablet you already own. Connect a printer if you want kitchen dockets, or use the Square integration.
Does Ywait offer delivery?
Ywait supports pickup ordering. If you have your own delivery drivers, get in touch and we can help you take delivery orders too.
How do takeaway customers know their order is ready?
Your team marks the order ready after preparing it. Ywait sends a text telling the customer to collect from your shop.