Order ahead and preorders for bakeries.

Let customers order coffee and lunch before they arrive, or preorder bread and pastries for another day. Get paid online, prepare their order and have it ready to collect.

Ywait Storefront $15/month · First month free · Cancel anytime

A bakery owner handing a customer a preordered loaf and pastry box
Illustrative photo of a baker packing a pastry box beside a sourdough loaf

Give customers time to add more.

Customers can browse your full menu without a queue behind them. A coffee can become coffee and a pastry, or a bread order can grow into a box for the office.

Show what goes with their coffee

Give pastries, pies and other food a place beside their usual drink.

Let them choose their extras

Customers can choose the options and extras on your menu before paying.

Take bigger orders too

Office pastries or barbecue rolls, ordered and paid for together.

Get orders in before you bake.

Paid preorders help you plan tomorrow’s bake. Same-day orders let you make their coffee ahead and put their favourite pastry aside before it sells out.

  1. Illustrative photo of a customer preordering bread and pastries on his phone at home

    They preorder and pay

    Customers choose coffee, bread, pastries or lunch and pay ahead, for today or another day.

  2. Illustrative photo of a baker packing croissants and sourdough for a prepaid order

    You prepare their order

    For orders placed the day before, bake with their quantities in mind. For today’s orders, pack and put their items aside.

  3. Illustrative photo of a customer collecting his packed bread and pastries from the baker

    They collect their favourites

    Tap order-ready to send an SMS and app notification. Their items are paid for and waiting when they arrive.

Make the weekly bread shop a habit.

Reward the orders you want customers to come back for. Choose which products earn stamps, how many stamps they need and what they can redeem.

  • Choose what earns a stamp

    Build your card around bread, pastries, coffee or a selection of your products. Stamps are added when customers pay for the items you’ve chosen.

  • Make the reward your own

    A pastry treat or a loaf for their next visit. You choose the reward products, the stamp target and the look of your card.

The first paid order earns two stamps for two eligible croissants; a sourdough loaf earns none in this example. The next order earns three stamps and unlocks a reward. On the following order, the reward removes the croissant’s $4.50 price, leaving only a $1.50 bread roll to pay. A fresh stamp card is ready for next time.

Give your next bake a way to be ordered.

Show what is available, let customers choose their bread and pastries, and take paid orders before they reach the counter.

Turn a search into an order.

Add your ordering link to your Google Business Profile so customers can find your bakery menu and reserve what they want for collection.

Example of an ordering link on DQ Coffee’s Google listing
1 / 2 · Google
Ywait orders on a tablet beside an optional receipt printer

No new POS or hardware needed.

Use your phone or tablet

Use Ywait Admin on an iPhone, iPad or Android device. Paid orders arrive with the choices and notes recorded. Your team can get straight to preparing them.

Stay in control of orders

Automatic stock management tracks availability. Pause online orders whenever you need to.

Need printed dockets?

Connect a compatible printer to print orders automatically, or work from your screen.

Already using Square?

Sync your menu in one click. Ywait orders go to your Square POS and printer. Find out more

Pricing

For a busy bakery, your own site and app make preordering familiar. Or start with your storefront on Ywait. Every plan includes loyalty.

Your Storefront on Ywait

$15/month

  • Online & QR Ordering
  • Loyalty Rewards
  • Branded Ordering on Ywait Site
  • Branded Ordering on Ywait App
  • First month free

Custom Site & App

Website from

$49/month

  • Online & QR Ordering
  • Loyalty Rewards
  • Custom Branded Ordering Site
  • Custom Branded Mobile App

All prices include GST. Fees apply for each transaction. See pricing details.

We help you get customers ordering online.

Our bakery guide takes you from setting up your menu to taking orders and improving from there. Our Gold Coast team helps you put it into practice, with free setup and ongoing support included in every plan.

Two Ywait team members at the Gold Coast office

Frequently asked questions.

Send us a message and one of our team members will get back to you ASAP.

Can customers order for tomorrow or later in the week?

Yes. Customers can preorder for the next day or a few days ahead. You can configure the preorder cutoffs to suit your bakery.

Can customers reserve something for lunch today?

Yes. They can order and pay in the morning for later collection, securing their favourite pie, pastry or loaf.

Can we take office and family orders?

Yes. Customers can choose quantities and pay for bread, rolls or pastry boxes in one order, ready for collection.

Can I show when a loaf or pastry has sold out?

Yes. Track stock and mark items sold out so people only order what is available. Update your menu as each bake becomes ready.

Can customers choose fillings and extras?

Yes. Add variations and extras to your bakery menu so the choices arrive with the paid order.

How do customers know their bakery order is ready?

Your team marks the order ready in Ywait Admin. The customer receives a text telling them to collect.

Can you help us put our bakery menu online?

Yes. Send us your menu and trading arrangements. Our Australian team helps set up your items, pickup options and ordering links, with ongoing support.

Get help with your bakery setup