Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for fish and chip shops.
Customers order and pay online. Your team gets on with cooking, then taps Ready to let them know when to collect.
Give customers time to add more.
Customers can browse the full menu without a queue behind them or a rushed phone call. It gives them time to build a bigger order.
Everyone gets their choice
Let customers choose their fish, cooking options and extras at their own pace.
Sides and drinks with dinner
Potato scallops, calamari, sauces and drinks are easy to browse and add before paying.
From their phone to your counter.
Customers choose dinner and pay online. You cook it. They collect.
They choose and pay
Fish, chips, sides and everyone’s extras. One order, paid online.
You cook their order
Their choices arrive in writing, ready for your team to cook and pack.
They collect when ready
Tap Ready to send a text. They come in and collect their dinner.
Spend less time answering the phone.
Customers choose and pay online, helping reduce the time your team spends taking orders over the phone or at the counter.
Read fish choices, cooking options and extras in the Ywait Admin app, even when the shop is noisy.
Bring them back for their next takeaway.
Customers earn stamps on eligible meals and come back to use their reward.
Choose which meals earn stamps
Two eligible meals in one order? That’s two stamps on their card.
Choose their reward
Set the number of stamps and the reward, such as a fish and chips meal.
Example: two paid eligible meals earn two stamps; a potato scallop earns none. Three more eligible meals complete the five-stamp card. On a later order, the reward covers a $22 fish and chips meal, leaving a $2 tartare sauce to pay. You choose your own eligible products, stamp target and reward.
Make tonight’s takeaway easy to order.
Let customers browse your fish, chips and extras from home, work or nearby, then collect when their food is ready.
Turn a search into an order.
Add your ordering link to Google so local and visiting customers can find your menu and pay for their takeaway before they arrive.
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No new POS or hardware needed.
Use your phone or tablet
Use Ywait Admin on an iPhone, iPad or Android device. Paid orders arrive with the choices and notes recorded. Your team can get straight to preparing them.
Stay in control of orders
Automatic stock management tracks availability. Pause online orders whenever you need to.
Need printed dockets?
Connect a compatible printer to print orders automatically, or work from your screen.
Already using Square?
Sync your menu in one click. Ywait orders go to your Square POS and printer. Find out more
Pricing
No contract, cancel any time.
Custom Site & App
Website from
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile App
We help you get customers ordering.
Our Gold Coast team helps with setup, ordering links and designs for posters, A-frames and flyers. Practical guidance for your business, with ongoing support.
Frequently asked questions.
Send us a message and one of our team members will get back to you ASAP.
Does this suit a suburban shop as well as a coastal one?
Yes. Customers can order from home, work or anywhere nearby. Ready messages let them collect without waiting at your counter.
Can customers choose fish, cooking options and extras?
Yes. Your menu can include variations and extras, with customers’ choices recorded in the paid order.
Can customers order dinner ahead of time?
Yes. Customers can order ASAP or preorder for a chosen pickup time, so collection fits around their plans.
Can we mark a fish variety or side as sold out?
Yes. Track stock and update availability in Ywait Admin as your supply changes. You can pause online ordering during a busy service.
How do customers know their fish and chips are ready?
Mark the order ready after it is prepared. The customer receives a text telling them to collect, rather than relying on an estimated cooking time.
Can walk-in orders continue alongside online orders?
Yes. Keep serving at the counter while Ywait provides another way to order. Your team manages the incoming online orders in Ywait Admin.
Can you help put our fish-and-chip menu online?
Yes. Our Australian team helps organise your fish choices, sides and extras, then guides you through taking your first orders.
Get setup help